Navigation Centre Coordinator
Are you ready to make a difference?
This is an exciting opportunity to join our Navigation Centre team who provide essential support to our services working with people in communities. The team is the first point of call for all communications, so you must be confident communicating with clients, families and social care professionals by phone and email.
Based in a fast-paced office, the team deal with a constant flow of referrals and enquiries and you will be trained to use our bespoke database. Ability to follow processes, excellent data entry skills, speed and accuracy are key. Due to the nature of the role, you will need to swap between phone calls, enquiries and tasks while remaining focussed.
You will prioritise and allocate tasks to support workers in the field, as well as providing information and signposting people to other services and organisations.
This is a full-time position, initially based at our head office in Tunbridge Wells but moving to Lamberhurst later in 2025.
Help us to help others. Apply today!