Supporting unpaid carers in the City of London to improve their wellbeing and lead fulfilling lives.
Are you a carer?
A carer is anyone who cares provides unpaid care for a friend or family member who, due to illness, disability, mental health problem or addiction, cannot cope without their support.
Many people do not think of themselves as carers and do not get the help and support they need. We understand that caring for someone can be a rewarding and selfless experience. It can also be overwhelming, stressful, exhausting and lonely. All carers deserve to be heard, valued and supported.
Every experience is unique, and the City of London Carers Support Service aims to ensure you get the support you need, with information, advice and support through each stage of your caring journey. You’ll also have opportunities to join a range of activities to improve your wellbeing and connect with other carers in the City.
What support will I receive?
Our free services are designed to provide a full range of support in ways to suit you, whether that’s one-to-one, in a group, online or in person.
We will help you to improve your health and wellbeing, balance your caring role with your own needs and aspirations, and to care safely, confidently and effectively.
Support includes:
Assessing your needs
when you join the service, we will contact you to arrange a carers conversation, to understand your caring journey and build a personal support plan. We can help you prepare for a carers assessment with the Adult Social Care team.
Information, advice and guidance
helping you to feel better equipped for all aspects of your caring role and understand your rights as a carer.
Emotional support
helping you to manage the stress, anxiety and pressures of being a carer.
Financial support and advice
supporting you to access specific advice on finance, debt, grants and benefits.
Exploring new opportunities
encouraging you to develop your interests, take up volunteering, training, education and employment, or participate in workshops and activity days to develop new skills.
Contact with other agencies
helping you manage your connections with benefits, health, social care, council, and employment organisations.
Coping with emergencies
planning for sudden changes in your caring role, such as you having to go into hospital.
Championing carers
raising awareness so that more people understand carers’ needs and challenges and can provide wider support.
Join one of our regular drop-in sessions
You can access face to face support at one of our weekly drop in sessions. We look forward to welcoming you!
Imago Hub
The Hub offers information and advice for carers and professionals. As your first point of contact when you join the service, our friendly team will make sure they understand your needs and guide you through support available in your area. The Hub is available for you to call with any queries Monday to Friday, 9am-5pm.
Helping meet your individual needs
Our staff can sit down with you on a one-to-one basis to help prepare you for a carers assessment, benefit and grant applications, and accessing technologies and aids to make caring easier.
Workshops, events and groups
Join regular carer groups and take part in a range of activities online and in person to meet other local carers and focus on your own health and wellbeing. Access free training sessions to care safely and confidently. Join us every year to celebrate Carers Week and Carers Rights day.
Planning for your future as a young adult carer
We understand the unique challenges of being a young adult carer. We can help to expand your social networks and support you to apply for jobs or college, make sure your CV is up to date, get advice from our business partners and find volunteering places to broaden your experience.
Our funding partners
The City of London Carers Support Service is commissioned by the City of London Corporation.
