Helping individuals improve their health and wellbeing, confidence and independence.
Our free Navigation services offer practical advice, emotional support, and one-to-one guidance tailored to your needs. We’ll help you access community, health, and social care services while building your wellbeing, resilience, and confidence to live independently.
Adult Carers are also supported by this service – visit our Carers Support Page
99%
of clients reported reduced levels of anxiety and an improvement in overall wellbeing after 12 weeks of ongoing support from our navigators
What support will I receive?
Our navigators will guide you, and your family and carers, through accessing essential services and local support, enabling you to find the right opportunities and make your own choices.
We can help with:
Supporting you in the best way
providing access to the service through home visits, face-to-face appointments, telephone or email.
Assessing your needs
listening to your needs and identifying what kind of help and support would benefit you.
Access to financial support and advice
helping you manage money and claim any income and benefits you may be entitled to.
Maintaining and adapting your home
arranging mobility adaptations, equipment aids and assistive technology to support you to live safely and independently in your home.
Applying for other services, grants and support
helping you to complete a wide range of assessment and application forms.
Building your social networks
exploring peer support groups, befriending and creative activities, to make social connections and develop your interests.
Accessing other support
helping you find support for a range of needs including domiciliary care, housing, transport, gardening, handyman services, shopping etc.
Imago Hub
The Hub offers information and advice for carers and professionals. As your first point of contact when you join the service, our friendly team will make sure they understand your needs and guide you through support available in your area. The Hub is available for you to call with any queries Monday–Friday 9am-5pm.
Meeting you at home
We can visit you at home to meet you and your family, to work out what you need, help you with your immediate issues and agree a plan for what happens next.
Building your social networks
We can help you access a range of activities to improve your health and wellbeing and meet others in your local area.
Thank you so much for calling, it's nice to know someone is there to give support and advice. It’s so reassuring you’re there.
Sonya, Community Navigation Client
Our funding partners
Wellbeing Matters Community Navigation Kent is commissioned by Kent County Council and NHS CCG
